Returns & Refunds
JeepLeakFixed products are backed by our 90-Day Money-Back Guarantee. The return window begins on the date your order is delivered. We accept eligible returns, charge no restocking fee, and provide support for installed products before refund review.
You have 90 days from delivery to use our return policy. Standard return shipping is paid by the customer, there is no restocking fee, and eligible refunds are issued to the original payment method once valid return tracking is provided.
Unopened / Unused Returns
If your product is unopened and unused, you may return it within 90 days of delivery for a refund.
- Return request must be made within 90 days of delivery.
- Product must be unopened and unused.
- Customer is responsible for return shipping.
- There is no restocking fee.
- Valid return tracking must be provided.
- Refund is issued to the original payment method.
Installed / Used Products
Installed products remain covered by our 90-Day Money-Back Guarantee. Because Jeep leaks can originate from multiple areas, installed orders go through support-first troubleshooting before refund review.
- The 90-day window begins on the delivery date.
- Support reviews fitment, placement, compression, and leak paths.
- Photos, videos, or installation details may be requested.
- Customer must complete the support troubleshooting process.
- If the issue is not resolved after completing support, the refund applies.
How to Start a Return Contact JeepLeakFixed by support form, email, or phone.
All return and exchange requests should begin by contacting JeepLeakFixed so we can locate your order and determine the correct return or exchange path.
- Contact JeepLeakFixed: use our Contact / Support page, email us, or call us.
- Provide your order information: we may ask for your order number, name, email address, Jeep model, and reason for the return.
- Follow the return instructions: unopened products can be returned by mail. Installed products begin with support troubleshooting.
- Send us your tracking: for an approved mailed return, provide the valid return tracking number.
- Refund: once valid return tracking is provided, JeepLeakFixed issues the eligible refund to the original payment method without waiting for the package to arrive.
Return Shipping & Fees Who pays shipping and whether fees apply.
Original order shipping: JeepLeakFixed provides free shipping on qualifying original orders.
Standard customer returns: the customer is responsible for the cost of shipping the product back to JeepLeakFixed unless otherwise approved by support.
Restocking fee: JeepLeakFixed does not charge a restocking fee on eligible returns.
Wrong item shipped by JeepLeakFixed: if we shipped an incorrect item, we will correct the order and send the correct product at no additional shipping charge to the customer.
Refund Timing & Payment Method When we issue your refund and where the money goes.
For an approved mailed return, JeepLeakFixed issues the eligible refund once the customer provides valid return tracking. We do not require the customer to wait until the returned package arrives before we issue the refund.
Refund method: refunds are issued to the original payment method used for the purchase.
Once JeepLeakFixed issues the refund, the amount of time required for the credit to appear in your account may depend on your bank, card issuer, or payment provider.
Exchanges Ordered the wrong kit? We can help get you the correct one.
JeepLeakFixed accepts exchanges. If you ordered the wrong kit and need the correct kit for your Jeep, contact our support team so we can verify the correct product and arrange the exchange.
Exchange shipping: JeepLeakFixed covers the shipping for an approved exchange when a customer needs the correct JeepLeakFixed kit.
If JeepLeakFixed shipped the wrong item, we will correct the order and send the correct product at no additional shipping charge.
Installed Products & the 90-Day Guarantee What happens if you installed the kit and still have a problem.
Installing the product does not automatically eliminate your eligibility under the JeepLeakFixed 90-Day Money-Back Guarantee. Installed or used orders follow our support-first process.
Jeep leaks can originate from more than one area. Our support team may review your Jeep model, year, door count, top configuration, seal placement, door compression, installation position, leak path, photos, videos, or water-test details.
If the issue is not resolved after the customer completes the support troubleshooting process, the refund applies within the 90-day guarantee window.
For the complete guarantee explanation, visit our 90-Day Money-Back Guarantee .
U.S., Canada & International Orders The same 90-day policy applies to customers outside the United States.
The JeepLeakFixed 90-day return and money-back guarantee policy applies to eligible United States, Canadian, and international orders.
For standard customer-initiated returns, the customer is responsible for return shipping unless otherwise approved by JeepLeakFixed support.
International customers should contact JeepLeakFixed before mailing a return so the order and return instructions can be verified.