Terms of Service – Your Guide to Using Our Site

Welcome to JeepLeakFixed.com! We’re so glad you’re here. These Terms of Service explain the rules and guidelines for using our website and services. By shopping with us, you agree to these terms. We’ve kept it simple and straightforward—because we’re all about making things easy for you.

1. General Information

These Terms of Service (“Terms”) apply to your use of JeepLeakFixed.com (the “Site”) and any services we provide (“we,” “us,” or “our”). By using our Site, you confirm that you’re at least 18 years old or have permission from a parent or guardian. We’re here to make your experience as smooth as possible!

2. Orders and Payments

We do our best to keep prices accurate and fair. All prices are shown in USD and may change occasionally (but don’t worry, we’ll always tell you before checkout). Payments are made when you place your order, and we accept major credit cards, PayPal, and more. If there’s ever an issue with your order, let us know—we’ll fix it!

3. Shipping and Delivery

We process orders quickly and aim to ship them as soon as possible. Delivery times vary depending on your location and chosen shipping method. Be sure to double-check your shipping address when placing an order. If there’s a delay or issue, contact us, and we’ll help sort it out.

4. Returns and Refunds

We want you to love your purchase and have a great experience with our products. If you encounter any issues with your Jeep Leak Fix Kit, please follow the steps below to request a refund. Our refund policy covers purchases made within the last 30 days.

Contact Customer Service

• Before taking any other steps, please reach out to our Customer Service team via email at Info@JeepLeak.com or call (737) 828-8131. Our experts will work with you to troubleshoot any issues you may be experiencing.

Provide Required Documentation

• When you contact us, please include:

• Your Name and Order Number

• Pictures showing the entire Jeep Leak Fix Kit installed. These images help our experts verify correct installation and identify any other potential problem areas (e.g., freedom panel alignment, door adjustment, etc.).

Expert Verification

• Our team will carefully review your pictures and documentation. If we confirm that the kit has been installed correctly and does not work for your specific application, we will authorize a refund.

Refund Issuance

• Once approved, refunds will be issued to the original form of payment used at checkout.

• Please note that all refund requests must be made within 30 days of the original purchase date. After 30 days, we are unable to process refunds.

Recorded Communications & Zero-Tolerance Policy

All phone calls and conversations with our customer service team are recorded for quality and training purposes.

Threatening or vulgar language directed toward our staff violates our zero-tolerance policy. This conduct may also be unlawful; under many jurisdictional statutes, making violent or intimidating remarks can be considered harassment or a threat, which is subject to legal action.

• If a customer engages in such behavior, we reserve the right to refuse a refund and discontinue support or services, in line with our commitment to providing a respectful and safe environment for both customers and employees.

By following these steps, we can ensure a smooth and fair resolution to any issues you may have. Thank you for your cooperation and for choosing JeepLeakFixed.com!

5. Product Use

Our products are here to solve your Jeep-related problems, especially pesky leaks! Please follow the included instructions for the best results. If you need help, don’t hesitate to contact our support team—we’re always here for you.

6. Intellectual Property

Everything you see on JeepLeakFixed.com—text, images, logos, and designs—is created with care and belongs to us. Please don’t use or share any content from our Site without permission—just ask us first!

7. Privacy Policy

Your privacy is important to us, and we take it seriously. For details on how we protect your personal information, please see our Privacy Policy. If you have any concerns, we’re always here to help.

8. Limitation of Liability

While we do everything we can to make sure you’re happy with your experience, we’re not responsible for damages beyond the cost of your purchase. If something goes wrong, let us know, and we’ll do our best to make it right.

9. Changes to Terms

We may update these Terms occasionally to keep things current and clear. Any changes will be posted here, and your continued use of our Site means you agree to the updates. If you have questions, don’t hesitate to ask us.

10. Governing Law

Since we’re based in Texas, all our terms are governed by Texas law. This simply means that if there’s ever a legal issue, it’ll be handled in Texas courts. We’re confident we can work out any issues together before it ever gets to that point.

11. Contact Information

We’re here to make sure you have the best experience possible. If you have any questions, concerns, or feedback, we’d love to hear from you:

• Email: Info@JeepLeak.com

• Phone: (737)828-8131

• Hours: 9am–5pm Central Time (7 Days a Week)

Thank you for choosing JeepLeakFixed.com. We’re here to help and look forward to serving you!